Effective Communication Skills

This course is aimed at Supervisors, Office Staff, Managers and Directors of all types and size of companies. It offers an opportunity to improve on their basic communication skills thus improving professional and personal working relationships.

The one day course focuses on the following:-

* What is Communication?

* Communication as a process.

* What is Active Listening?

* Barriers to Communication.

* Understanding non verbal communication.

* Improving communication skills.

* This course also offers candidates an opportunity to practice these skills in a safe learning environment.

This new course is designed to demonstrate that the company is embracing the new requirements within local authority and UKCG pre-qualification processes.