The ‘People Skills for Managers Course’ offers a candidate the opportunity to:
- Understand the process of communication
- Practice effective listening
- Identify their own style of communication and that of others
- Learn to be assertive rather than aggressive
- Explore strategies to deal with complaints
The cost of the course is £90 per person plus VAT and candidates can join open courses in the West Midlands area or, alternatively, the course can be run as a group course at a venue of your choice.
Maximum numbers of candidates per course will be 12 to ensure that candidates gain most benefit from the experience.
For more information please contact Jill at jill@demolishdismantle.co.uk
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